Privacy Policy

1. Introduction

Savane Digital Solutions ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

2. Information We Collect

We collect only the minimum information necessary to operate our website and deliver our services:

• Contact Information: When you reach out via email, we collect your name and email address to respond to your enquiry.
• Analytics Data: We use anonymised analytics tools to understand how visitors use our website. This includes page views, session duration, and general geographic region. No personally identifiable information is collected through analytics.
• Client Project Data: For clients who engage our services, we may collect business information, project requirements, and communications necessary to deliver the agreed scope of work.

3. How We Use Your Information

We use the information we collect solely to:

• Respond to enquiries and communicate with prospective clients
• Deliver agreed services to active clients
• Improve our website and understand visitor behaviour through anonymised analytics
• Fulfil any legal or contractual obligations

We never: sell, rent, or share your personal information with third parties for marketing purposes.

4. Analytics

5. Cookies

Our website uses only essential cookies required for basic site functionality. We do not use tracking cookies, advertising cookies, or third-party cookies that collect personal data.

6. Client Data & Confidentiality

Any data, materials, or information shared by clients during the course of an engagement is treated as strictly confidential. We do not disclose client information to third parties except where:

• Required by law or legal process
• Explicitly authorised by the client in writing
• Necessary to engage trusted sub-contractors bound by equivalent confidentiality obligations

7. Data Retention

• Enquiry emails: Retained for the duration of any resulting business relationship, then deleted upon request
• Client project files: Retained for the duration of the engagement plus a reasonable handover period, unless otherwise agreed
• Analytics data: Aggregated and anonymised — no individual retention period applies

8. International Data

Savane Digital Solutions operates from Trinidad & Tobago and serves clients globally. Where data is processed or stored using third-party infrastructure, we ensure those providers maintain appropriate security standards. We do not transfer personal data in ways that reduce your privacy protections.

9. Your Rights

Regardless of your location, you have the right to:

• Request access to any personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for any data processing at any time

To exercise any of these rights, contact us at hello@savanedigital.com.

10. Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. All communications with our website are encrypted via TLS/SSL.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated Effective Date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Contact Us